Hotel Du Palace | Hanoi ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

45 Hang Bong, Hoan Kiem, Hanoi, Vietnam

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room

Max:

2 persons

220 sq. feet

Bed options:

1 King Size Bed

Shower

Heating

room details

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Executive Suite

Max:

2 persons

270 sq. feet

Bed options:

1 King Size Bed

Landscape view

Shower

Heating

room details

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Superior Without Window Room

Max:

2 persons

185 sq. feet

Bed options:

1 King Size Bed

Shower

Heating

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Hanoi1400 ft

Airports

Noi Bai International (HAN) 16.2 mi

Cat Bi International (HPH) 72.4 mi

Train

Ha Noi Railway station3700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Baggage storage
Allergy-free rooms
Elevator
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Snack bar
Dinner
Special diet menus

Business

Fax/Photocopying

Children

Playpen

Spa & Leisure

Spa & wellness center
Massage

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

45 Hang Bong, Hoan Kiem, Hanoi, Vietnam

Map view

45 Hang Bong, Hoan Kiem, Hanoi, Vietnam

City landmarks

Quoc Tu Giam Street Dong Da District

Temple Of Literature

3400 ft

Museums

Vietnam Military History Museum

3400 ft

Monuments and Landmarks

Ho Chi Minh Mausoleum

1.8 mi

Museums

Vietnamese Women's Museum

4700 ft

Castle

Thang Long Imperial Citadel

3400 ft

Museums

Vietnam National Museum of History

1.3 mi

cnr P Hang Buom & P Hang Giay

Bach Ma Temple

4300 ft

56 Hang Chieu Dong Xuan

Hanoi Old City Gate

4300 ft

Monuments and Landmarks

Hanoi Flag Tower

3400 ft

Museums

Vietnam Fine Arts Museum

3400 ft

Square

Ba Dinh Square

1.2 mi

Pagoda

Tran Quoc Pagoda

1.4 mi

Broadway Theatre

Opera House

1.3 mi

Pagoda

One Pillar Pagoda

1.8 mi

Tran Nhat Duat Street

Long Bien Bridge

1.6 mi

Church

Cua Bac Church

1.2 mi

Parks

Lenin Park

3400 ft

Mall

Trang Tien Plaza

4700 ft

Thien Quang Lake

4700 ft

Events

Friendship Cultural Palace

1.2 mi

73 Quan Su St

Quan Su Pagoda

4700 ft

Nearby

Museums

Hoa Lo Prison

1000 ft

Church

Saint Joseph Cathedral

1000 ft

Dinh Tien Hoang St.

Temple of the Jade Mountain

1000 ft

Libraries

Hoan Kiem Lake

1000 ft

Hang Duong

Hanoi Night Market

1000 ft

Lake of the Restored Sword

1000 ft

Broadway Theatre

Thang Long Water Puppet Theatre

1000 ft

87 Ma May Street Hoan Kiem District

Ancient House

1000 ft

75 Dinh Tien Hoang Street

Post Office Ha Noi

1000 ft

Restaurants

Madame Hien Restaurant

700 ft

15 Chan Cam Street

Duong's Restaurant & Cooking Class

1000 ft

27 Ngo Huyen Old Quarter

Unique Dining Hanoi

200 ft

27 Hang Bong Hang Gai

Khazaana Indian Halal Restaurant

500 ft

34 Duong Thanh Hoan Kiem

Hanoi Garden Restaurant

300 ft

36 Hang Manh Street Hoan Kiem District

Joma Bakery Cafe

600 ft

22 Ly Quoc Su Ba Dinh

Hello Chan Cam Coffee & Restaurant

700 ft

16 Chan Cam Hoan Kiem

GrannyT's Restaurant - Bếp Ba Thai

700 ft

22 Chan Cam Street First Floor

Lotus Blanc Cafe Restaurant

500 ft

08 Ly Quoc Su Hang Trong

Reviews and Ratings

Reviews from guests about their experience.

56%

loved their spa retreat and can’t wait to return.

5.6/10

Guest rating

Rooms

5.8

Location

8.2

Service

6.0

Dining

5.6

Pat

United States of America, March 2025

6.0/10

I had a mixed experience at Hotel Du Palace. While the location was fantastic and close to many attractions, the condition of the room and service left much to be desired. The breakfast spread was limited and questionable in quality, leading to a frustrating stay overall.

Rooms

5.0

My room had a persistent bad smell upon arrival. and even after airing it out, there were occasional whiffs that were off-putting. The décor was nice, but it felt tired and needed some maintenance.

Service

5.0

The service was underwhelming. I found the staff appeared unprofessional, and their attitude towards providing excellent service was lacking.

Location

9.0

However, the location was excellent. right near Hoàn Kiếm Lake and many eateries, making it easy to explore the area.

Dining

5.0

The breakfast options were limited to basic items like bread and eggs, which were not very appetizing. I hesitated to eat due to concerns about hygiene.

Facilities

5.0

While the facilities included room service and housekeeping, some areas just felt worn and in need of attention.

Ian

United States of America, February 2025

6.0/10

I had high hopes for my stay at Hotel Du Palace, especially given its central location, but my experience sadly fell short. The room had a musty odor, and the staff seemed uninterested in providing quality service. While I appreciated being close to attractions and eateries, the issues I faced overshadowed the positives.

Rooms

5.0

The room was not as advertised. it had a moldy smell and did not meet expectations in cleanliness. The bathroom also had an unpleasant odor, which made my stay uncomfortable.

Service

5.0

The staff were unprofessional and seemed disengaged. during breakfast, they were loud and eating in the same area as guests. There was also confusion about billing, which added to the frustration.

Location

5.0

The hotel's location is a definite highlight. it's right in the heart of the city, close to restaurants, stores, and the famous Pho10. I could walk to many attractions, which was convenient.

Dining

5.0

Breakfast was quite disappointing. the food looked unsanitary, and both my friend and I were apprehensive about eating it. It lacked variety and freshness, making it unappealing.

Facilities

5.0

The hotel offered various services like room service and laundry, but the broken lift was a major inconvenience. I had to walk up several flights of stairs, which was tiring.

John

United States of America, November 2024

6.0/10

I had a pleasant stay at Hotel Du Palace, enjoying the central location and the supportive staff. However, there were a few issues like the inconsistent cleanliness in my room and a strange smell that lingered at times. Overall, it was a decent value for my stay.

Rooms

7.0

The Deluxe room was a good size, equipped with a Smart TV. but I noticed the shower water pressure was weak, which was a bit disappointing.

Service

8.0

The staff were very eager to assist, particularly Ms. Rose who helped organize a fantastic walking tour. Still, I felt the service could be a bit more polished at times.

Location

9.0

The location in the old quarter was perfect for exploring. I was close to many shops and eateries, making it easy to get around.

Dining

8.0

Breakfast was abundant with plenty of vegetarian options, served from 6:30 to 9:30 am. I especially loved the homemade bread that was offered.

Facilities

6.0

The hotel offered a variety of facilities, but I found that the lift didn’t reach the lobby, requiring me to walk up stairs. This was a bit inconvenient especially after a long day.

Spencer

United States of America, October 2024

5.6/10

My stay at Hotel Du Palace in Hanoi was quite the mixed bag. The location was fantastic for exploring, yet I encountered quite a few issues that put a damper on my experience. The staff were quite helpful, especially at the reception, making my bookings easy. However, the room left something to be desired with noise issues and an unpleasant odor.

Rooms

7.0

My deluxe room had a significant noise problem due to poor soundproofing. I was often disturbed by noise from neighboring rooms. Additionally, I woke up early one morning because housekeeping came knocking at my door. A 'Do Not Disturb' sign would have been nice.

Service

7.0

The reception staff were genuinely helpful. They assisted me with booking tours and were friendly. Unfortunately, some of the other service aspects felt quite lackluster.

Location

9.0

I loved the hotel's location. It's conveniently close to Hoan Kiem Lake and offers easy access to local restaurants and shops.

Dining

5.0

The breakfast options were rather basic. While I appreciated the effort, the food didn't seem fresh and left me hesitant to eat it.

Facilities

6.0

The hotel offered a range of facilities. However, the overall maintenance seemed to be lacking, and I hoped for a bit more attention to detail.

Clyde

United States of America, October 2024

5.0/10

I had a mixed experience at Hotel Du Palace. The location was fantastic—close to all the bustling spots in the Old Quarter. However, the room quality fell short of expectations, and the staff seemed disinterested in providing attentive service.

Rooms

5.0

My room had a giant gap that allowed noise from other rooms. The bathrooms smelled bad, and the furnishings felt old and moldy.

Service

5.0

While the reception staff assisted me with booking tours, the overall service felt unprofessional and uninterested. Additionally, I was surprised at checkout when I was asked to tip for services that didn’t meet expectations.

Location

9.0

The location was definitely a highlight. It was easy to walk around and access popular places like Pho10 and Hoan Kiem Lake.

Dining

5.0

Breakfast was underwhelming and left out for too long. I felt apprehensive about the cleanliness of the food options.

Facilities

5.0

The facilities included room service, but the overall upkeep could be improved. The lift was broken, forcing me to walk up six floors.